At Asheville Recovery Center, we know that providing the best care starts with having well-trained staff. That’s why we have been partnering with Scales Training for the past few years. In addiction recovery, training isn’t just a box to check—it’s essential when lives are on the line. The hands-on, practical education Avery, Marcus and their team provide makes sure our staff are ready for anything, from responding to crises to supporting clients through their recovery journeys.
Why Good Training Matters
Working in addiction recovery is challenging. Every day, our staff manage a wide range of situations—like withdrawal symptoms, emotional crises, or medical emergencies. Good training ensures they know what to do and feel confident doing it. Avery emphasized this point well:
“Training is what decreases abuse. Training is what increases retention. Training is what gives you confidence to serve someone that truly needs someone at that time.”
At Asheville Recovery Center, we understand that confidence comes from preparation. This not only helps our staff perform better, but it also reduces burnout. When staff feel supported and capable, they’re more likely to stay in the field, providing much-needed consistency for our clients.
Why We Chose Scales Training
We chose Scales Training because they understand the unique challenges of working in addiction recovery. Avery shared her frustration with other training providers who take shortcuts:
“You just check the box. You’re there, like, all right, you’re here, let’s take attendance. But the reality is, training should be more than that.”
At Asheville Recovery Center, we wanted something better than just “check-the-box” training. Scales goes deeper, offering practical, real-world instruction that gives our team the tools they need to succeed. Their approach is focused on partnership, not just teaching. Avery explained:
“I don’t want to just train you in curriculum and never see you again. I want to train you, support you, and have those conversations—partnering with you to manage risks and liabilities.”
This ongoing partnership means we can reach out anytime we have questions or need help with a specific challenge. Avery and her team are always there, providing the kind of support that makes a real difference.
The Programs That Matter Most
With Scales, our staff receive a wide range of training. This includes CPR certification through the Red Cross, Narcan administration, and crisis intervention training. Avery explained how their offerings go beyond the basics:
“If a company needs a specific training, we will write it. For example, we recently partnered with a company to develop a custom safe eating and meal prep course. Our medical team then trained their staff based on the training we built.”
This flexibility means we can tailor our training to fit the needs of our staff and clients, ensuring everyone feels prepared and empowered.
The Impact of Great Training
Training with Scales has a direct impact on the care we provide. When emergencies arise, we need staff who are confident and capable. Avery explained the importance of practical knowledge:
“There’s a difference in knowing how to do compressions and understanding how those compressions could save a loved one’s life.”
Their training doesn’t just focus on technical skills—it emphasizes how those skills apply to real-world scenarios, ensuring our team is ready when it matters most. This hands-on approach is exactly what we need to keep our staff sharp and our clients safe.
Navigating Compliance and Complexity
In addiction treatment, compliance with state regulations and accreditation standards is a constant challenge. Avery explained how Scales Training helps agencies navigate these complexities:
“We’re in multiple states, and part of our job is to stay ahead of regulations—knowing what’s coming down and how to make sure agencies stay compliant. But more importantly, we’re focused on making sure the training we provide actually makes sense for the people delivering care.”
This support helps us stay aligned with standards from the Red Cross, state agencies, and accreditation bodies, ensuring we meet all requirements without losing focus on what matters most—our clients.
A Partnership Built on Trust
We’re proud to work with Scales Training because they share our passion for high-quality care. Avery summed it up perfectly:
“At the end of the day, we aren’t just training people to meet compliance. We’re empowering them to serve others. Our goal is to be the voice for those who don’t have one in society.”
This mission aligns perfectly with our values at Asheville Recovery Center. When people ask us who handles our training, we don’t hesitate to say Scales Training. Avery and his team provide exactly what we need—support, expertise, and a partnership that helps us deliver the best care possible.
Conclusion
Training is at the heart of what we do at Asheville Recovery Center. With Scales Training as our partner, our staff are better prepared, more confident, and fully equipped to provide top-notch care. Their hands-on, Red Cross-certified programs go beyond compliance, focusing on real-world skills that make a difference.
We are grateful for the partnership we’ve built with Avery and her team. With Scales Training by our side, we know our staff are ready to meet any challenge—and our clients are in the best hands possible.
If you or someone you know are looking for the most effective training please dont hesitiate to reach out to Avery or Marcus on their website which you can reach by clicking here.
If you or a loved one are struggling with alcohol or drug abuse please reach out to our dedicated intake team at 828-237-4582 or by filling out this form.
