This policy explains how Asheville Recovery Center (ARC) handles information when you visit our website or contact us through it. For information about your health records and patient privacy rights, see our Notice of Privacy Practices.
When you call or submit an inquiry, we receive the contact details and other information you provide. Insurance verification and admissions requests may include insurance or health information. We use what you share to respond, follow up, and help with your request.
ARC uses CallTrackingMetrics to provide some online forms and manage call activity. When you use an embedded form, the information you enter is processed through the service so ARC can receive and respond to your request. The website uses CookieYes to display cookie choices. See our Cookie Policy for information about website measurement tools and cookie controls.
For questions about website privacy, call (828) 518-6996 or use the ARC contact page. Use our designated admissions or insurance verification process when sharing information needed for those requests.